Cancellations & Refunds

• You may cancel or reschedule with at least 48 hours’ notice.

• Cancellations with less than 48 hours' notice may incur a fee of up to 50% of the service cost.

• Same-day cancellations or no-shows will be charged the full service amount.

• If you are unhappy with the service, please contact us within 24 hours. Where appropriate, we may offer a re-clean or refund. (See our full Refund Policy for more.)